Legal

Refunds and Chargebacks

Last updated 25 October 2026.

This policy applies to reader ad-free purchases on publisher sites using RecipeYield, a service of Zest Delicious Software LLC. We handle reader support and refund requests on the publisher’s behalf; the publisher does not need to manage them. Where a publisher’s own terms are stricter, the stricter applies to the extent enforceable.

When we refund

We refund, no questions asked, when checkout charged you and the ad-free cookie never landed, when the recipe URL was not the one quoted, when a confirmed defect in our software prevented the ad-free experience from working, or when you still see ads on a recipe you purchased ad-free access to. Email ${mail(CONTACT_EMAIL)} from the address you used at checkout. We refund the Stripe payment while it remains refundable and revoke the server-side entitlement.

What a refund does

Revoking our server-side entitlement is immediate, and the device’s token clears on its next check; you can also use the clear-cookie link in the email. A refund does not automatically wipe every browser you used.

Chargebacks

A dispute through the card network is treated as a revoke of that payment’s entitlement. Repeated disputes may lead us to refuse future passcode and checkout requests for that email.

Publisher impact

As the merchant of record, RecipeYield issues the refund; the corresponding amount is reversed from the publisher’s next payout and appears in the publisher’s weekly report. We do not promise a specific clawback timeline beyond what Stripe provides.

Contact

Refund requests: hello@recipeyield.io. Legal: legal@recipeyield.io.